About Tru IT Support

Tru IT Support provides enterprise level IT support for Brisbane based businesses and organisations at reasonable prices

›› About our Support services

Tru IT offer service contracts that provide secure coverage for your computer support requirements

On-site service with an agreed response time.

System and Network Administration.

Reducing or in some cases eliminating licensing costs altogether.

Designing your system for minimal downtime and maximum productivity.

Software Development

Staff Training

Offering competitive pricing on IT equipment and software

Safe Secure Reliable

›› Services provided by Tru It Support

Tru IT support  provides support for networked computer hardware and software for small and large businesses. We currently provide support for Brisbane based organisation with and without branches other cities of Australia. Tru IT employs industry proven methods to provide reliable secure computer networking systems.

It is no longer difficult to obtain first class IT support at a reasonable price. All you have to do is call Tru It Support and we will take care of everything related to IT.

›› What makes us different.

 

 

 

Please use the Contact page to share your requirements with us.

Virgin's Blue

Better late then never, or maybe not!

"Virgin Blue pursues $20 million in compensation for business loses in check-in crash."

Virgin Blue will seek to recover $20 million lost when it's reservation system crashed last month.

The carrier is expected to demand compensation from Navitaire the company which supplies the NewSkies system which failed on September 26 2010.

Apparently another carrier Ryan air had experienced similar problems in the preceding weeks so Navitaire should have been especially alert to possibility of systems issues with Virgin Blue.

Virgin in this situation are probably in a bind that smaller organisations don't have to face. That is they are locked into a proprietary IT solution because of their need to collaborate with other industry players. This mean that Virgin probably cannot change IT suppliers even if they wanted to.

To an outsider the performance of Navitaire in this situation has been outstanding. When most businesses expect an up-time of 99.99% which means a downtime of around one hour a year and some businesses demanding up-time of 99.999 or about six minuets a year, it is hard to understand how an Navitaire could let their customer suffer an outage of days.

Virgin Blue do not see this situation as causing long term damage to their company. How would your business be perceived if you suffered a similar outage. The concept of disaster recover somehow does not seem to have permeated the people at Virgin Blue or Navitaire and they both should share some responsibility for this. If organisations don't ensure that their IT providers have sufficient disaster recovery for them, the they must share some of the responsibility when disasters happens.


More IT news Here

Microsoft Products
A large range of Microsoft Products are supported.

microsoft software network support

Microsoft XP/Family, Server 2003 & Windows 7 and Server 2008


SQL Database

Remote Desktop

VNC - virtual network connection

VPN - virtual private network

Firewalls Office and various other products are catered for

We supply Microsoft Mice and Keyboards.

linux and microsoft hardware and software support brisbane